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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 30,451 reviews
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had positive experiences with replacement plans. They always come in handy and I’m always thankful I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any electronics u purchase these days never no when they fail. Things not made like the use to don’t last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad they deliver to my house, and I appreciate their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use it, but the coverage over 5 years is great. Too good of a deal to pass up with Geek Squad assistance. Peace of mind on my new tv purchase is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had my order on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and great service ! had my order on time . was actually early ! quick brought in and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a tv without replacement plan. They are not always made perfectly, do a favor for yourself and get extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an oled, ain't no tellin what could happen. get you a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased Samsung TV I like to be on the safe side so I got the 5 year Protection Plan and I really recommend it cause here in PR we have lots of power outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must I know I am covered for 2 years with no problem. I would recommend everyone getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best protection you could have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having extra protection for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on rockin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price geek squad rocks protection plan is a most have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    69

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even know what tf this is just give me my points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Cover Me Geek”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE THIS PROTECTION PROGRAM. The Geek Squad has always honored up their responsibility end of this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I've not had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is only six months old. No problems so far. I usually don't buy extended warranties , but with electronics being what they are I thought I'd give the Geek Squad a shot.

    I would recommend this to a friend