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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 30,451 reviews
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it cheap for 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. I bought products that were well known for breaking so I made sure to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan. It is super convenient and easy to use. Always a pleasurable experience when I deal with the associates. I tell everyone to make their purchases at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not disappointed at all. Ui is weird for my liking but good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted , they set up , they made sure it worked & they explained everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the feeling of confidence that if there is an issue it would be taken care of with warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spot on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and accurate. All in one! Thank You...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a peace of mind knowing my items that I bought were expensive but are protected through this coverage...never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage to protect one of my most expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protecion excellent compra excellent compra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business, especially on Oled TVs. Do yourself a solid and get the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting protection for any product you buy is a great thing! The geek squad goes above and beyond to make sure you are protected. Would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully have not used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS purchase when making a big appliance purchase. Trust me you will need it. Appliances are not made to last now days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to have help when you need it especially when you don’t know much it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always opt for Geek Squad protection for high end products... it is always hard to swallow the extra cost but the risks are minimized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, but I did not used yet, but it is important to have for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the proctection plans for something expensive cause you never know what can happen

    I would recommend this to a friend