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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 30,451 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge staff had the perfect solution. Simple but beautiful. 4K TV just unplug and TVs resets on a soft boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan I bought with my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan I bought with my new Samsung 70 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flash from the past!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was fun when i was a kid and now as an adult its nice to play it again with updated graphics. Rated E for everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the support to set my tv up because I knew how myself. I’ve used it in the past though and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coverage with hopes that we won't need it but the price is reasonable for the peace of mind. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always safe then sorry always buy insurance so they totally take care of any faults u may have in the future totally worth it then getting a new one or out the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best protection to have for your electronics!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good warranty for a good price. It was well worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey , havent used it yet but will update the post at a later date if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad did an excellent job of installing our new TV and connecting to our other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv so user friendly and great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the price guarantee twice saving $200 from original price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This benefit came with the product. I did not have to use it but it gave me peace of mind with my purchase and put me over the top!

    I would recommend this to a friend