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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30452 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 30,452 reviews
  • Rated 5 out of 5 stars

    Available when you need THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only needed them once for dishwasher. did a great job finding the issue and fixing it on atimely basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for extended warranty. They will fix it or replace it no questions ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service pays for itself many times over. I could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Unneeded Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service with this device, but from previous experience, it is a valuable service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the greek squad for my lap top computer. The service was great & the staff was knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan to make sure our TVs will be taken care of in the event it stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended protection. Totally worth it every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing Better than having geek squad protection! Thank you for always being reliable and reputable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty. Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have an extended warranty. I know if and when I need the Geek squad they will be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do show up and keep repairing the tv but should be taken back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the warranty. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service because that are very dependable . all you have to do is to call them when you need something .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service, helps protect my product for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv period!!! Nice picture and quality!!! Worth the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad HelpHelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, accurate help provided to resolve installation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is very important to have, just in case.

    I would recommend this to a friend