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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 30,455 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the coverage when I replaced a Samsung TV that needed a new panel after only 19 mo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need it! They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that my tv will be in good hands if something were to happen to it. Great for insurance and ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good price for a warranty. I extended it from 3 to 5 years since my LG of 5 years just went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newly purchased laptop is well protected with this plan gives me a peace of mind. Good value for the 3 year warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so if anything happened to the tv it wouldn’t be gone for good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time and very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind against defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install my tv. Have not needed the Geek Squad’s services, yet. Purchased coverage as protection of a $1500 tv purchased 10/29/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I spend more than $100 I always get geek squad. The policy is simple and they have never let me down or failed to fix or replace items when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a new TV you should highly recommend picking up this plan. It covers pretty much anything and you will have piece of mind if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good Expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I feel is worth the expense, about to cover all my devices and can take them in for any reason, unlimited times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though u are paying alot for the item it's great to have backup protection , never know when it will go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what I needed! Item was shipped fast and product was very well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV with this coverage that started flickering on one side... geek squad came out and had me a new tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to get a protection plan for an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get a protection plan for an expensive investment. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to add this insurance, unfortunately things happen but this gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

    I would recommend this to a friend