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Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 30,455 reviews
  • Rated 5 out of 5 stars

    Always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to keep my purchases in great shape. They are knowledgeable and ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service that I get from them. They are always courteous and friendly whenever I call for help or go in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my new tv and I'm glad I have the extra assurance of having any issues resolved or taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These dudes were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very germ conscious with the whole C-19 thing. Fast and careful not to bump walls. They were masters of their craft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV purchase feel secure, I did it for the ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust you with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use insurance, geek squad. I hope i will never have too. Im counting on the manufacturer Toshiba to give me the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this 5 yr warranty is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 year warranty gives a secure feeling to us. I would recommend everyone to always have a warranty. Best buy always stands behind there products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. i regret not getting it on some items and it will never happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please let the product last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope this warranty come in handle when the time is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is a must when buying a TV through Best Buy. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech comes in handy when you need extra help to figure out how to work a device, or it needs repair. Also great for installations on many products for your home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything at Best Buy without the Geek Squad protection. They take care of business .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use them this time but I know from previous experience GEEK SQUAD is the best!!

    I would recommend this to a friend