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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 30,471 reviews
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have purchased a ten year I would have. This is a no brainer when purchasing your next major appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan money can buy a must have if you want to protect your major purchases easy repairs every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a warranty in case of pixel issues or backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just trying to get points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were amazing. I love Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Rep was professional and informed of the available maintenance agreement for the 43 inch new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performance was excellent. I certainly enjoy their visit. I'm a completely satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got the 2 year protection my remote broke on my tv and they replaced my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection for our TV knowing that any issues will be taken care of in a timely & professional manner due to the great service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues my TV broke down and right away replaced for the other one I'm absolutely recommend this plan for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such peace of mind knowing my son's tv is covered incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the protection plan. I will always recommend friends and family to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad do excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great work, fast and efficient job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us with our new TV having a scratch on the screen and with no problem had a new TV in our home within days!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Year of Protection Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my mind, getting the 2-year Geek Squad Protection was well worth it for the peace of mind it offers, above and beyond the standard 1-year Sony warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43 Google tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Was satisfied with the google tv software. There was a conflict with my sound bar remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help they offer. They are always friendly and very helpful with all your needs. So if you need help don’t be afraid to let them know you are not computer savvy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a back up haven’t had to use service center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with geek squad protection. I feel, well…protected with their covering.

    I would recommend this to a friend