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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 30,475 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranties from Best buy. They are the easiest to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact i can take my product to where i got it to get it looked at or fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it and I hope I don't but it's a great insurance policy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were very professional and made the whole process a lot easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work for putting up my tv. They didn’t drop or scratch the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend big money on a TV get the 5 year warranty. it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the peace of mind this protection provides. Past experience has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance plan because just in case. I haven't had to use it yet so have it high reviews hoping if I do need it they will do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv didn’t have to be put on the wall I had a stand for it so the guys put it on the stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the add on. They take care of everything for you and no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, and best buy is amazing at price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. But it's good to know I'm covered just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection incase your device malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this, so far so good. I always get the extended insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is good when you need it. Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an appointment to have it installed at your store . He explained how the installation would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best TV ever but now I have a new TV this one is much better thankyou

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.