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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 30,477 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which product you buy , I always purchase the geek squad protection, better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality warranty especially for the TV i bought. 5 years is definitely worth the purchase for its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can get protection plan on almost any items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this added to my Hisense - 70" Class H65 Series LED 4K UHD Smart TV. It wasn't all that expensive but the3 tv was cheap. It gives me the security of 5 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service phenominal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service from the Geek professional. Had isdyes with my laptop abd they readily resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team is always kind and helpful when I have questions or need sometime fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart To Have....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Never Know How Long Something Last... The BEST BUY Geek Squad Protection Plan Is The Best "NO" Hassle Plan To Date.... Would Not Buy Anything With Out It......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpfull I'm glad I took the extra coverage as I'm not electronically savvy,and they are always so helpfull,professional,and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and it trulu holds up to a 50inche tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet for my TV, but they did put my car stereo in with speaker. Their work has fast and adequate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost major satisfying points w/geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although having geek squad protection, after my last incident with my sons Nintendo switch and the ignorant help we got at geek squad, I was very hesitant to get 5 years protection on our new product. The longer you have your geek squad protection the less it seems to protect your as your protection comes to an end. As I learned from our Nintendo switch experience our protection was not a satisfying purchase. More of a scary purchase and no trust in geek squad protection if I need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheap tv for the kids and decided to buy a protection plan for it. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan on contacting the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to install the TV on our own but plan on calling the Geek Squad with some questions we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year protection plan is perfect for the life span of of this purchase. Always grateful for geek squad and all the help they've provided over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have insurance for something that was a bit expensive it's nice to know that if something happens that Best Buy will send some one to exchange it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Macbook air M1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints about my purchase. Got the macbook air just to use at home and for nothing heavy. Its been working good and hasn't failed me yet for what I use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the extended warranty. would definitely purchase an extended warranty in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Sqaud Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchased from Best Buy has a protection plan. When my Lab top went down Geek Sqaud was there to fix in a jiffy. And the plan is affordable.

    I would recommend this to a friend