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Customer reviews

Rating 4.7 out of 5 stars with 30483 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 30,483 reviews
  • Rated 5 out of 5 stars

    Great Protection and Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive product. You should always purchase some type of warranty or protection service. Therefore, Geek Squad protection is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Got Your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing geek squad and the protection service is covering my home entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money you pay for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today" high tech era, one cannot go wrong buying protection plan for expensive gadget like high end TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 2 year coverage. These new tv are more like computers now. Always good to have extra warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a open item tv sony brand very nice and size and picture quality i they offer me a 2 year protection that in my mind was a worth it for. thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in and out of the door in just minutes. The plant is a comforting thing to have in my line of work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have especially if something breaks down it’s nice to know we are in competent hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this seervice for my new 55 in TV. May never need it, but in this day and age it is good to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I usually don't purchase the extra protection but for the price I couldn't pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection service. These days you need coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy geek squad protection plans because you never know! Definitely worth it for big purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad warranty, prompt service if you experience a problem with product, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good product So far so good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package for the money. All the advantages of being in this program are worthwhile the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional protection is very good to have especially when needed. The geek squad will help in any situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are awesome and they know what they are doing when it comes to services that you have with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra protection from Best Buy when I purchase a tv. It’s never failed me and a piece of mind to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product to purchase to protect your electronics. Geek Squad is excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I add issue with item, geeksquad came in handy. Item was fixed in less than 2 weeks with no cost. One cool thing is that you get update on the status of your product

    I would recommend this to a friend