Customer Ratings & Reviews

Remember when THEY said, "You can't buy Peace of Mind".... Well they lied lol. You get it at Best Buy.

My Geek Squad protection saved me when my tv died. They covered it and I was able to get another without any charge. Thanks, Best Buy.

All kind of insurance is a very good option, and in this case if you have kids BUY IT

I had a little trouble getting the, to understand mu issue but then it worked out perfectly

I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

I like have any additional protection on my TV and I know the geek squad would be there they been there for my computer I’d highly recommend it

So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

But everything i got was great besides my head phones

Amazing thank you I appreciate everything you guys do

Yes I always buy the five year warranty is the best thing I’ve ever done on one breast that I get a new TV!

Geek squad service plan is must have Would not buy product without extra warranty

They communicated with me and were very respectful

Have not had to use yet, but just knowing under warranty for 5 years is excellent.

I wouldn't be without the 2 year Standard Geek Squad Protection.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Hope I don’t need to use it because it is insurance. Meaning my stuff would be broken.............

I always get my devices protected by the Geek squad and find the service to be very helpful

The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

I did not have to use the Geek Squad. I'm glad to have had the protection.

Haven't need to use it yet for my tv but wonderful for my computer thanks !!!!!!!!!!!!!!!!!!!!!