Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 30,552 reviews
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Squad as of yet, but they seem to be pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really cant go wrong with the protection Plans, They have save me a ton of Money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but good to have the protection from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional TV after we purchased an Xbox for Xmas for grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the service yet but the peace of mind factor is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv an made sure it wad rehung on my wall. Made sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a must.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don’t purchase geek squad but felt this would be a wise investment, considering what the TV cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to se them buy that’s what insurance is.lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a five year warrany gir my 65 inch tv , have piece of mlnd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting an extended warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing since slice bread

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant buy a high end item from them with getting the protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to television and electronic devices. The experts needed to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a great safety net. My last TV expired just after the warranty quit. This peace of mind was well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy person carried my tv and placed it in my vechicle. Very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive safety purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the protection plan was appealing in that it would cost more to repair or replace the television if it malfunctioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty by far. They’re easy to reach and are very accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 4K Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and very bright. Money well spent on this Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll be in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even know I had this once again I’ll be comi by in today to talk about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get tvs without thos. Always worth the price.

    I would recommend this to a friend