Customer Ratings & Reviews

Good quality work when needed. Best value for price.

Geek Squad is the best. Worth the price and are very accommodating and knowledgeable.

I got 5 years in home coverage on my 55" tv for $79. That's a great deal! No worries here.

Great TV thinking of buying more. I love Samsung. Thinking of buying a Samsung refrigerator

Peace of mind for the main TV that gets the most use. Never know with the newer tech

Peace of mind for the main TV that gets the most use. Never know with the newer tech

Worth it,we have the extended warranty through bestbuy they offer the best warranty s

The agents have been extremely helpful whenever inhave needed them. Great customer service.

The Geek Squad always do a wonderful job whether it is advice or install

We haven’t had to go through geek squad yet but thankful to know they are there if they ever need them

Awesome picture quality and I liked it , also the service is very good

Geek squad is very good, very knowledgeable, and great to have them available to call for help/questions.

This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

Had trouble with my HP updating. Dropped it off and it was ready for pick up 2 days earlier than anticipated. Great service.

I'm sure if we need this we have a prompt resolution to a issue if one were to arise.

very easy to get help with this protection, definitely need to purchase on every item

Great buy for me protect my investment happy with purchase will buy again if need be.

I’m glad I bought this protection plan. If anything goes wrong, geek squad come to the rescue.

It is a great price for extended warranty after manufacturer's warranty has expired.