Customer Ratings & Reviews

Hope I do not need to use this. But bought an open box TV and this gives me peace of mind.

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

Great service, it was fast and easy. In and our service. Everything was explained to me.

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

I had an issue with the screen on a 65" OLED LG television. The television was inspected by a technician and was replaced at no charge. I am a very satisfied customer.

I got this protection for my first tv, when it broke and could not be repaired. A $799.99 They gave me my choice of a new tv of the same amount of money. So, when I got my new TV, I took the same Protection on my new tv. A very good deal.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

The technicians are the best. they are very courteous, informative, and professional.

Great picture and great value! Would highly recommend it!

best in store warranty! if you have an issue during its time, you get store credit

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.