Customer Ratings & Reviews

The agent set up my TV and downloaded all apps for me!

I always purchase these. Prices are good. I use to think these were a waste of money but now with newer technology I consider it necessary. Years ago I didn’t buy a plan and one day after warranty I had problems. You guessed it, had to buy another TV investing lots more money than the cost of a plan

Very professional and knowledgeable On time Highly recommend

My last TV started having problems/ So the 5 year warranty came in handy

Agents lead me to the right product for what I needed

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

This comes in handy when your trusty electronics decide to break down.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

Really glad we got the protection. It’s so worth it for a piece of mine.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

Great tv with great clarity, easily accessible and can navigate great

There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

No issues with their service. So far I have had no issues.

Great customer service support I would recommend it

It’s a protection plan, I mean what can you really say?

It's the best protection plan I've bought. They came in and did a same-day repair on my TV and it was up and running. When it started having issues again and eventually died on me, Best Buy set me up with a new model of the same TV! Came the next day and dropped it off along with recycling the old TV for me. Gave me piece of mind and save me a lot of money.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

Good protection for low price. Real piece of mind.