Customer Ratings & Reviews

This is the best protection for all home electronics. We recently had to use it on a Large Screen TV (58 inch). The TV had a great picture, but kept having sound problems. After we had the Geek Squad out for a 3rd time in 2 years , we were given a fair credit on the unit and upgraded to a Sony 58 inch.

Nice product. I dont regret buying this product. I recommend to everyone

Great protection love it I had this protection with a previous TV and they replaced it with no problem. Excellent service.

We purchase the extended warranty for additional protection for our large TV

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

I LOVE my new tv. I didn't need the geek squad to hang it.

Got the 5-year extra warranty for my television I bought from Best Buy. You never know if you will actually need it but its a great peace of mind especially all the great feedback I've seen/heard when their tv takes a crap. They will literally give you back your money or replace it. Thank god I have not needed it yet but electronics do go faulty at times.

Seemed like a good idea to get the extended protection.

I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

I would always recommend geek squad protection its the best they always take care of me good value

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

They are the best!!! I would recommend them to anyone

Good warranty for the price so I purchased it for our family.

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.