Customer Ratings & Reviews

I always stand by geek squad! I love feeling safe with the coverage on my items!

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

I never needed to use there services but if i had needed to those guy's are great

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

The Geek Squad can assist you in setting up and repairing tech devices, like smartphones, smartwatches and tablets, as well as large appliances and electronics, I recommended

Love the protection this is one of the main reasons i have the memebership

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

Great tv love the quality and the features that the tv provides

I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.

This little tv is great for a guest room. You can download any channel app and log in or purchase.

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

With the age of the net, these type of services are sort of outdated.

The geek squad technicians that came to my home to service my tv were very good. However, the customer service on the phone, scheduling (a 12 HOUR WINDOW) and the lack of follow through (being told someone will call me back or email me) from the escalation team and never hearing from anyone. And being told that there must be 3 SERVICE CALLS (not including diagnostic ones) in order for them to replace the broken tv) made this a very bad customer service experience.

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

Fortunately I got a working TV and have not had to test the warranty yet, but this tv will get used a lot in our bedroom so I got the warranty for 30.00. If it quits the cashier said I could just replace it for a year then they will fix it or refund my money when something happens.

Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

Happy with this! I am less worry about what can happen in the future

Glad to know that I have the geek squad behind me for any type of TV services

Purchase this to make sure we were protected during our time of ownership.

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)