Customer Ratings & Reviews

Great Protection Plan for a good price for my device.

If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Rather get the most out of your purchase why not be safe than sorry

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

It’s great knowing that your covered. The 5 years is a lot of coverage.

The agents were very knowledgeable and very proffessional

Haven't had to use their services yet but will with the computer I just bought

Purchased this service agreement with the purchase of our new 85" TV and mount.

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

love buying my merchandise from best buy great customer service and products and warranty

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

excellent service ! would recommend them..anytime..

Had a Sony XBR 65” tv that was starting to act crazy! Geek Squad came out updated and replaced a part in the tv. It worked well for about another 9 month until the picture started to have lines through it or would restart on its own. Geek Squad replaced this unit, very happy that the customer service received.

You never know what could go wrong or when. I invested a substantial amount on my television and certainly hope it lasts as long as my last one which is 16 years old and still works fine. I just wanted some new features. It will likely be a while before I want to upgrade again so if this one fails for any reason, the added protection will help prevent unnecessary costs.

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.