48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,331 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay! Geek Sqad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing ai have geek squad protection! My last TV i bought went out with one month remaining on my two year protection plan i purchased. So this was an easy choice to get a five year protection plan. It's the peace of mind. Best Buy is also the only company to cover burn in on an OLED TV if burn in is a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important service that I rely on for protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranties on TVs is the only way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for a large screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't want any liability for our new Sony 75" TV set failing under Sony's or Best Buy's warranty. And given that we had the Geek Squad do the installation, it was a no brainer to have the Best Buy warranty. Even if nothing fails, its better insurance than we have for hurricane damage on the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie got a New TV 85 Inch 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy coverage which provides tech services, from expert technicians, on the item we purchased. Having our item covered by Best Buy’s Geek Squad gives us total piece of mind knowing that our Best Buy investment is well protected. Great affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a deciding factor for me. Good product for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong by purchasing the protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Don't Leave the store without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

    I would recommend this to a friend