Customer Ratings & Reviews

Very good I like it Fast delivery and good job!!!

It is a wonderful product to have and I’m glad I purchased it.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

Very good, service, is good to know if you need they’re here to help

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

This television has been great for our families movie nights

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

Good extended warranty for a good price hopefully I’ll never have to use it

Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

To back up my purchase on a great deal on a 4K Insignia 50” TV set, I got the this deal on Geek Squad protection for FIVE years! This is a decent set and if it lasts five years, I will be happy. If it doesn’t I am covered! In five years I’ll be ready for an 8K set. It’s a good bet to purchase this extra protection.

I would definitely get this just in case if you need them.

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

I haven’t had to use this protection plan yet because nothing went wrong so I don’t really know how to review this but I assume just having some type of protection is a good thing thus is why the 5 stars.

The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.