Customer Ratings & Reviews

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

Value per money,must have warranty for your electronic devices

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Have not used being new TV as of yet but will call if any issues.

Have not had to use yet, because the TV is running very well.

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

Reminded us to utilize their service. Gave us notifications to maximize their services.