Customer Ratings & Reviews

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Great Service customer, focus and friendly and they knew what they were doing

Julio helped me out, recommend my man for anyone looking for an install.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.