Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 30,334 reviews
  • Rated 5 out of 5 stars

    Sony Pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with it yet! I only wish that the sound quality was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Well Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy is wonderful, this is my second warranty with Best Buy. The one I already purchased for my washing machine was well worth the purchase, the Geek Squad would send someone to the house to do the repairs free of charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, if you can! Worthy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU RULE GEEK SQUAD !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squard service for my last 3 flat screen tvs . Great service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was done quickly and efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it ok just not where my wife wanted it. Not really their faults

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service are too good from best buy I recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are good people who are professional and good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth having and I recommend it to anyone that's thinking about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, bought for my brothers room and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are number one excellent service I am so happ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp clean colors.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a geek squad protection plan is always worth it. they always help

    I would recommend this to a friend