Customer Ratings & Reviews

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

That day they did a great job helping thanks you help low prices

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Geek squad is the best. Get this protection for everything you buy.

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

Great place to buy from and great tv good graphics really pleased will be back forsure

Love the option of having the extra protection of the geek squad.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

They were very helpful installing my TV! Very quick service and mindful of my home.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

Again added protection is always worth it in my opinion. For the price it’s a no brainer.