Customer Ratings & Reviews

Warranty for Insignia Smart tv, purshace for economic and low price

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

The Geek Squad is an amazing service, and it is the reason that we only purchase electronics at Best Buy. We recently had an expensive television's picture stop working. One simple, quick call to the Geek Squad resulted in a fast, in-home appointment. The television could not be fixed, so they offered us a current replacement, as we were still within the 5 year warranty period. When nothing that was available would fit into the space, they refunded our entire purchase price via a Best Buy gift card, instructing us to simply go to the store and choose any television that we wanted. They have setup home theater for us, so many times we have used them. Again, we would not even try to own electronics without their support. We always buy the maximum Geek Squad service, and on so many occasions, it has been well worth every penny spent. Love this service, love the Geek Squad's professional, knowledgeable technicians.

While it took several days longer to get a Geek Squad agent to my home than I would have preferred, their performance was stellar. They quickly diagnosed the issue, explained the problem clearly and discusses next steps. The following day the agent who came to home informed me that there would be a delay in obtaining the need part and arranged for a complete refund of my purchase, service contract and taxes so I could replace my Hisense TV with a new set of my chosing. In the end, I have a new TV, a new 5 year warranty and almost $100.00 in store credit left over.

I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

I enjoyed my 2years warranty and enjoyed be a membership

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

Geek squad is amazing and have helped alot with electronic issues.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I bought this for an open box TV, but I have returned the TV and never used this.

This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

My screen quit working and Best Buy had someone out here to diagnose it and a new TV delivered within a week. Definitely worth the investment for the peace of mind, but the service was much better than I expected going into using it. I’d recommend it and bought it a second time myself with the new TV.

Very helpful. They make it very easy Incase of a damage

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

Great price for the tv shows very good and the girl in store was very helpful

Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party