Customer Ratings & Reviews

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

Having the geek squad one click or call away is very reassuring!

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

great support and must recommended to take for any purchase in best buy

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

Great service from everyone in the store. Happy with the outcome.

Friendly customer service took care of my problem very quickly

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Great service helped wirh my return and loaded my tv in my car

used but in very good shape love it just like new thank you

I got it for a 5 year extended warranty, I feel more protected

Purchased this service agreement with the purchase of our new 85" TV and mount.

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

Always a needed purchase. Just in case. I love the Geek Squad!

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!