Customer Ratings & Reviews

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

I always purchase the the protection package. They stand behind the product they sell

This protection is great for 2 years will recommend this to any of my friends

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

The protection made us feel much better about transporting the TV home.

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

Would rather have protection then be sorry later. Great standard choice of protection on your purchases.

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

It's great having the confidence of knowing my purchase is protected

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

Always helpful and send out knowledgable technicians.

Purchased a new LG CX65 roughly (4) years ago with the 5-year Magnolia warranty. TV recently had a few, almost naked to the eye pixels out. Scheduled a home visit, tech came and assessed and confirmed my report. Said to fix panel wasn’t cost effective so i received a store credit in the amount paid. Was able to purchase a larger, newer version of the TV, along with another 5-year warranty, with shipping and tax for the same amount paid 4 years ago. If you’re purchasing a higher end TV, especially OLED, and have any fears of burn in or dead pixels, this warranty will quell any anxiety. Only warranty I’ve raved about due to what they tell you is what you get plus the seamless process of initiating claim and receiving store credit. Thank you Best Buy!

Feel a great sense of security knowing I have the added protection from anything happening

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

Great dynamic picture and seamless clear crisp sound

The Geek Squad team was amazing! They arrived right on time, mounted my TV securely, set up all the devices, and even helped me optimize the picture settings. Everything was done quickly and professionally. They explained the setup clearly and made sure I was completely satisfied before leaving. Highly recommend their service!

Perfect size .... perfect sound...... picture is very nice and clear