Customer Ratings & Reviews

I really enjoy having Geek Squad Protection for all the products I have purchased.

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Great peace of mind for my purchase. Glad to know I have it just in case.

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

Nice to have support from Gerk squad. Greatful to have a warranty

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Always trust the geek squad! They are lifesavers!!

Have had to use Geek Squad Protection in the past and has been well worth the price.

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Love the tv the only thing is that it didn’t come w the legs major problem

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

We have several geek squad warranties on different purchases. They arrive prepared each time.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.