Customer Ratings & Reviews

Great protection for your tv when you need it!! the protection had a reasonable cost!!

Very great and informative, i feel more positive with my purchase

Good waranty and help with your device. They help in the future to

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

excellent work and service customer service good price

Efficient and great services tv was great buy , we will continue to buy

Love this wall mount very sturdy would recommend this to everyone

Great service from Yaz T, CIA Sr. Geek squad. She very helpful in processing our store credit for our malfunctioning TV.

We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

Love the piece of mind. This is for eighteen year old granddaughter. Gaming, movies, constant use. Protection gives piece of mind

The installation was done fast and he was friendly.

Hopefully I will not ever have use it! My mother made an appointment with them. When I say they was constantly asking her questions about her issues. Resolved her problem. Was ver respectful!

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

The delivery guy was nice, professional and carried the TV with care.

Have geek squad with every purchase because of their reliability and excellent service