Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 30,335 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for used products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting because I bought a used product and the coverage makes the price worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is work it, the unexpected can always happen..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used the Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great covetage. It makes you feel safe and you are protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent experience technician did a great job on time great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT IF you're able to use it within the 2yrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ReluctantLuddite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my broken controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always available to help, with any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service as described. Allow for returns and fixes to damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics and never go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it at all I am wondering if it was worth it and to that I say I can’t wait to try out the actual services but to be honest I would Rather have the product last and be trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for an Amazing price. would definitely go back and purchase another tv from this best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable. covers burn-in for oleds. what else do you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend