Customer Ratings & Reviews

But where is my code to use for my free 2 month apple tv subscription?!

I haven't had any need for this yet, but it is nice to know it's there.

Although we ended up not needing Geek Squad to mount the new TV we bought from Best Buy, I wanted to share some appreciation for the tech who initially came out to do the job. He was extremely friendly and knowledgable, and gave me a really valuable recommendation on the type of screen size that was right for our living room. I ended up exhanging the original TV I bought for a different TV, which turned out to be a much better fit for the room — just as he predicted. Really appreciated his insight and am planning to use Geek Squad in the future.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

Definitely worth it for the five years that I purchased it for just in case something does go wrong

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Gotta have that peace of mind when it comes to any purchase you make.

Good to have! Great gift for my daughter! Great gift for my daughter!

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

I love the extra feeling of security, knowing my product is covered!

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

I came into the store(6/13/25) in a highly distressed state of mind having my finance passing away just 4 previous days that week. I showed Jake of the Geek Squad a photo of my home TV screen and he immediately went into action to help me. He was kind, calm, and expressed his sympathy to me for my loss. When he was finished doing what he had to do to resolve my issue, he came back and told me the good news -I was getting a new TV. What a relief. Thank you Jake you deserve a raise!

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Works very well no problems whatsoever and gets immediate attention

Purchased two TV's and made sure to add the 5 year warranty on both. Not a bad price for both.

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

I bought a 5-year warranty at a very good price; I hope I won't have to use it.

Excellent service the few times I've made a phone call to them.