Customer Ratings & Reviews

I haven’t had to use it yet, but I have on other products and they’ve always come through

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

I purchased the 5 year warranty plan for the protection for my new appliance. I wanted a warranty that would be beneficial in case I had any problems with my tv.

Purchased a new LG CX65 roughly (4) years ago with the 5-year Magnolia warranty. TV recently had a few, almost naked to the eye pixels out. Scheduled a home visit, tech came and assessed and confirmed my report. Said to fix panel wasn’t cost effective so i received a store credit in the amount paid. Was able to purchase a larger, newer version of the TV, along with another 5-year warranty, with shipping and tax for the same amount paid 4 years ago. If you’re purchasing a higher end TV, especially OLED, and have any fears of burn in or dead pixels, this warranty will quell any anxiety. Only warranty I’ve raved about due to what they tell you is what you get plus the seamless process of initiating claim and receiving store credit. Thank you Best Buy!

Electronics are so expensive and more defective nowadays, you'd be crazy not to get the warranty.

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

3 years later and the TV and apps work just fine. The remote works fine, the color still shows clearly and the updates are easy just like a phone update.

THE AGENTS IS VERY FAST AND RESPONSIBLE. I RECOMMENDED GEEK SQUAD

I've never used the Geek Squad I'm guessing they know what they're doing and they're probably pretty cool

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

I hope I never need it, but I did buy one. It was not very expensive when I purchased the TV.

I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.

Very nice tv and good quality. I like everything about it and it's perfect size for myself