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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 30,312 reviews
  • Rated 5 out of 5 stars

    Helped me find a new TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me out with my TV. They helped me look for a TV that was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty people, always a safe bet and have had no problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing the inclusive home set-up …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use this. But I’m sure it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection to get for replaceable products especially after rough usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra insurance in case anything unforseen happens to my electronics I don't make much money, so I can't afford to replace things all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties Make It affordable for all T v's And ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my TV. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates connected every attachment necessary for full TV viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there when you need them the most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they help you and explain very well what your device has

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection Amazing customer service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service. Always available when I had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security , highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't have service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing, I was hoping I can get to use Geek Squad in the near future. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and really nice will definitely add it to more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

    I would recommend this to a friend