Customer Ratings & Reviews

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

This product is very good and I recommend it , it is reliable

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Cheap yet reliable very easy for a customer to want to buy.

We appreciate having a warranty for our new TV. It gives us peace of mind.

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

Coooolllllllllllllllllllllllllllllllllllllllllllll!

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

Excellent product and price. My grandson was happy with it.

I called the Geek Squad about a 5yr warrenty I purched when buying a new TV. Although I got transfered to several different people everyone was helpful and curtious leading to me getting the issue resolved. I recieved approvial for a new TV no cost to me. The BB team really went the EXTRA mile.

Very helpful when they are needed. They are very kind

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

Agents were very helpful in helping me find my product and made sure everything went smoothly.