Customer Ratings & Reviews

5 years protection plan is worth to buy. The TV I bought had a looping issue where it kept turning on and off. The Best Buy representative refunded the full amount without any hassle. Whenever I buy items from Best Buy, I will always get the protection plan. It was very easy to get my money back as store credit.

Excellent service and warranty for any electronic item bought, Geek Squad always delivers good service.

This is the perfect item to have. It is protection for my items purchased.

Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

Invested in a TV protection plan! Well worth just in case!

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

Greek squad warranty is a must of you but anything of high value!! Don't save money when it comes to this extra coverage!! You'll regret it if you don't.

It was an excellent buy you came in handy when my TV went out it was only 4 years old but still I got a brand new TV with very little problem The geek squad was exceptional and the gentleman who worked in the TV department he did an excellent job he found the TV I wanted and he even carried the TV to my car for me because I am disabled

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

awesome protection for large purchase plus any computer service needed at no charge

Always good to add a protective plan just in case accidents happen

Love the geek squad protection! It offers a full protection package and in my opinion it is better than the TotalTech. If you're buying a big ticket item like a TV or any appliance, ask the customer service to cancel your TotalTech from this item and add the geek squad warranty instead. Your TV installation will still be covered because of your active TotalTech. What I don't like about TotalTech is that you have to pay a deductible on certain things... this is like an insurance now...

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

Definitely glad i purchased the geek squad coverage

ALL modern electronics should be under and Extended Service Plan. From TVs to Computers, and Smart Phones, it seems, these days, that electronic devices can fail at a moment's notice. I've always believed in protecting my purchases with Extended Service Plans, and Geek Squad's Service Plans are no exception; I HIGHLY recommend purchasing a Geek Squad protection plan for all sensitive electronics.

Very helpful. They make it effortless when there is something wrong

HiSense at its price point is best Television. It serves my purpose very well without spending much. The amount I saved compared to buying expensive TVs, now I can spend on better services like high resolution streaming etc.

Make no mistake bout it...U Need 2 get it..we had a Lg HG, for3 yrs. Squad came to work on it, within a few minutes, after he left, had 2 call him back, 4 same thing. After 45 mins, he couldn't repair it. Went next day, got a brand new Lg..cost? 0. Yes, when i purchased my new Samsung, u better believe, i got that 5yr...DON'T LEAVE THE store without it...u will b glad, this 1 review u read