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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 30,326 reviews
  • Rated 5 out of 5 stars

    Geek Squad for flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad fixed my flat screen TV. There was a problem which was fixed for free by Geek Squad. Took multiple visits but TV did work between visits just with some features not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty because it covers parts and labor as well as in home repair. Even covers damage from lightning! One repair in the five year coverage and it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed if you're buying an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product to protect my investments..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t had to use the protection plan and hope I.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it Fast delivery and good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product to have and I’m glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this is available because anything happens to the item and right away they are available to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has been great for our families movie nights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, service, is good to know if you need they’re here to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE WAY TO GO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

    I would recommend this to a friend