Customer Ratings & Reviews

Awesome service by the geek squad. Great to have because you never know when you will need it.

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

Thankfully, I haven't had the need to use it, but I would totally recommend getting the warranty for this TV. This TV was our best buy yet, and I would hate to have something happen to it and not be able to repair it. It is better to be safe than sorry.

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

I recommend extended warranties on most high-end televisions. The cost of replacement panels are well worth the warranty price. If they don't make the parts anymore Best Buy will give you the replacement value in a equally featured television. The extended warranty has paid off for me in the past.

Best Buy backed the product. It was a cheap DVD player so the plan was about $10. It quit after a year so I took it back. They looked it up and said no problem, you are covered. Go back to the shelf and get a new one, we don't repair that model. Naturally, I picked a different brand that was the same price. Changing brands was not a problem and I walked out with my new player.

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

Probably the best protection plan out here. Every chance I get I try to get one. Best plan I seen so far , I think if you are buying anything at Best Buy you have to get the plan

It has been too soon for me to tell anyting about the warranty but I heard that it was awesome and protect everything and it's worth having so I would have eyes purchase it because you never know what can happen to your merchandise so purchase it and let them help you enjoy your merchandise to the fullest

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Our TV died and fortunately we had the Geek Squad warranty. When they came they were very courteous and professional. Knew exactly what the problem was and explained everything in terms we could understand. Unfortunately he couldn’t fix it but we got our money back and we’re able to buy a new one right away.

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.