Customer Ratings & Reviews

Haven’t had the opportunity to use it yet but I’m sure they are reliable

I haven’t had to use it yet and hopefully never need to.

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Purchased for grandsons bedroom and couldnt be happier with it

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Fast service and easy appointment set up. Helpful and understanding