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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30225 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 30,225 reviews
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown, have not used yet this yet. We will see how it works in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helped with the warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good havnt try it yet but will soon but i got to get another tv first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lack of comunication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live near the Best Buy in Aventura area. Note: for the most part I do all of my electronics purchase from the aventura store. I happened to be near the Best Buy in Hialeah so we stopped by and purchase a Sony tv from them Along with a extended warranty one year to the date it broke, I then call the geeks They came out six or seven times they were unavailable to fix the problem. So the geek called the aventura store since it’s only a few minutes away to see if they would help on the exchange and aventura Best Buy declined to do anything about this issue. Then they called the Hialeah store and spoke to the manager Hector and he accept to take the tv back with no Additional charge to me. All of this has taken 5 months to be resolved, I believe that I purchase the tv at Best Buy and the Best Buy at aventura Should have looked at it more clearly. Best Buy in Aventura lost a customer and Best Buy in Hialeah has gain one&

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have support and coverage for a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there when you need them and hopefully we will never have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement via the BER contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was courteous and thorough and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Knowing I have the Geek Squad protection eases my mind as a senior citizen that they are there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Best Buy warranty - it saved us a ton of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it is outstanding for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I subscribed to this service, very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have extra protection on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TJones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and help repairing products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV (using as a monitor)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we got this after debating several monitor choices for our new PC, and I'm so glad I decided to grab this. It's great for gaming, okay for office work, incredible for watching shows and movies. It's only 42 inches, which is small for me for movies, but the quality is out of this world. I usually go for soundbars/speakers right away but I found the built in speakers to be manageable for now. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection: $89.99

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not add any service protection to products I buy. This time I did. Best Buy offered a 2-Year Standard Geek Squad Protection: for $89.99. This seems very reasonable if anything should go wrong with my television once the manufacturer’s warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it, but this is a great and affordable option for accident protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, but im glad I have it. I purchased it in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

    I would recommend this to a friend