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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30237 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 30,237 reviews
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is easy to buy from good products in store very friendly help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone taking a chance on a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic! Replaced my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase an extended warranty. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to protect my investment. I love having protection just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support your local Geek Squad Techs!!! They work harder than you know!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it, showed me how to get ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service for not only all my electronics but customer service is top notch as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have the need to use it yet. I will update if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomiendo, vino en perfectas condiciones la verdad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and highly recommended. They are providing good rewards too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all my tv purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was hooked up flawlessly! The delivery was smooth and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but I am sure they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, always great service, advice and kindness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 85" t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV I purchased was 13 months old when the picture went out but there was sound, called Geek Squad and diagnosed over phone, parts shipped to my apartment and service man was here within a week. TV couldn’t be fixed and a replacement TV was ordered, all this during the Covid-19 virus. No replacement available so received a gift card for a new replacement ... Because of COVID-19 it took just over 5 weeks to get the replacement but understandable

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.