Customer Ratings & Reviews

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

Really glad we got the protection. It’s so worth it for a piece of mine.

Great price and excellent picture. The 4k channels are amazing. I purchased the 5 year warranty at a reasonable price. I’ve used these warranties from Best Buy in the past and TV was replaced.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

I purchased the 5 year Geek Squad Protection but cancelled the service because I returned the television that I bought it for.

Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

I Love Thos Geeks So Much it seriously hurts. I offer a tip they say No. They dont use me like some people. The geeks are my true friends and if I ever get married I will invite the geeks to st up my wedding and stay for hourdeverve hour then grab entrées to go after there done setting up the DJ Table and TV / Ice Display.

works for me great itemi recomind to purches this item i

Peace of mind for an expensive purchase. I've seen to many videos of dogs, cats, & children breaking TV's.

This comes in handy when your trusty electronics decide to break down.

Haven't had to use the Geek Squad Service on an item in a while but when I have I've been pleased with the customer service.

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

I always purchase the Geek Squad protection plans. They always come through and take care of my needs.

Great tv with great clarity, easily accessible and can navigate great

The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!