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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30271 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,271 reviews
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture. I have no problems to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always great.. Its great to have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sprroach Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picked the wall mount needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with picking the best tv mount for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine.I have no problem with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had ro drop off no setup.the delivery people was very helpful wirh service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy to use my whole family loves it samsung is a reliable brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty, two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have the squad support if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. I hope I do not have to use it. But good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thanks geek squad They helped me in getting my tv fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on top of their game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service came and in a timely manner it was easy to set up and appointment and I didn’t have to wait along time to get one. Once arrived was very respectful tried to fix my tv and saw he could T and instantly put in for me to get a gift card to replace it. I went and picked out my new tv the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hitemwiththelove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll tell the world. I have been super satisfied with Bestbuy, in And out the store. Even customers satisfaction over the phone. I even have excellent customer satisfaction with carry out. Thanks Bestbuy far all you and your management team do to have Great customer service. from. hitemwiththelove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

    I would recommend this to a friend