Customer Ratings & Reviews

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

You cant beat the picture quality and the user friendliness for the price

Love love love this tv!!! For the price, and quality, its really a steal!

Denise was very professional and knoedgeable about the claims process and made it very easy.

This is a very valuable warranty for five years after original warranty

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

Yes tv for my bedroom and best caption. Able to watch

Never had to use it so can't say if it's good or not can't give and opinion

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

The value was great and worth the extra warranty on the TV.

Well worth the cost to have the security. Great to know you have the extra support

With the age of the net, these type of services are sort of outdated.

Love this purchase so much. They are easy to work with and they help so much.

Very low price for the years of service protection ever

The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

I always buy warranty on electronic. Doing so will give you peace in mind.

The agents helped with my return of my tv due to a crack in the screen.