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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 30,640 reviews
  • Rated 5 out of 5 stars

    Save your neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At any angle view your television day or night nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make a big purchase without the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but it’s nice knowing they have my back if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to extend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to handle my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped us a few times when we had problems with a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good idea to get the extended protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice plan it's a good investment for my TV it's always good to buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the warranty it’s paid for itself many

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for extreme circumstances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not normally buy extended warranties, but the day I bought my $3k dollar tv I had to drive 3 hours and it was freezing drizzle and I had no other means to pick it up than in the open bed of my pick-up. Great peace of mind if you have to get something expensive and have difficult circumstances to get it home in case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 year warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Insurance but crazy pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never not gonna choose Geek Squad. It's always a value to me.

    I would recommend this to a friend