Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 30,640 reviews
  • Rated 5 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband mounted de rack and TV in the lining room. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that ut is great knowing that if I have a problem that I can take it to them for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty... really?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so glad I had the Geek Squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jaci. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    I love my new television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless wizard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless and no cartridges. I can see when it is low on ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, helpful & courteous geek squad !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this protection on my 77 inch tv it is a great warranty to have. Their plan through Geek Squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks grate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always a plus in my eyes and overall good for business and that’s a 10 in my eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are understanding an patient an does excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad set-up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was very professional and explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally I don’t do this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal.. except when they use a contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Secure that purchase!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firetv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T. Works great connection to all my systems sounds a little low

    I would recommend this to a friend