Customer Ratings & Reviews

Best buy and geek squad have the best warranty hands down.

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Really good service and nice to know I have something to fall back on

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

Best warranty for the insignia tv. Really reccomend.

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

terrific to add security if something breaks down and hoping it never needs to be used

Well it’s protecting so that’s good! Haven’t had to use it so that’s even better

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

Awesome yes it was the best experience of my life at Best Buy

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

Great deal for dealing with my computer and issues and new parts.

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

5 years of protection is a must! Especially if you're buying expensive OLED TVs

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it