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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 30,640 reviews
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A+technicians, horrible customer service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians that came to my home to service my tv were very good. However, the customer service on the phone, scheduling (a 12 HOUR WINDOW) and the lack of follow through (being told someone will call me back or email me) from the escalation team and never hearing from anyone. And being told that there must be 3 SERVICE CALLS (not including diagnostic ones) in order for them to replace the broken tv) made this a very bad customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whtie Glove Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection helps me sleep at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sense of security you get by having the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this is an option they are great, any services need 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team helped me find the best tv, and made sure it was write for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Nike...just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large curved and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice size for a small desk. Curve adds some nice angles to the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costomer service. They know what their doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always comes thru and perfect support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is impossible to cancel. I'm hoping I don't have to use it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting was done. Customer will do it themself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its an ok size for my room not too small and great price for Black Friday

    I would recommend this to a friend