Customer Ratings & Reviews

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

Have used the Geek squad many, many time for different items we have purchased. They are polite and know what they are doing and make sure everyone is working before they leave and also encourage you to call if you have any problems or questions.

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

Geek squad is good service provider with quick complaints actions

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

I love my fire TV!! The best decision i have made.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

Love this idea to have it because they give a new one

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.