Customer Ratings & Reviews

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

Love geek squad. I had a ? About my TV and they were able to assist me

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

They were very helpful installing my TV! Very quick service and mindful of my home.

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The additional insurance is always good to protect your purchase specially, if it’s a large one

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

Agents brought new TV inside and set it up on my TV rotating stand

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

Tv is working well woth a great picture. Love the google format and all the channels it provides

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I've purchased this for previous items and it is a must for the cost.

Geek squad offers good service if you need protection and security for an electrical device its a must have

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.