Customer Ratings & Reviews

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

I brought it home easy out of the box and all that was to assemble was the feet on the TV

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

This product is protected my tv for years I am very satisfied with it

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

Hope I never need the the 5 yr warranty, but glad I purchsed it.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!